You can cancel your buy orders before you mark it as paid. After you have tapped "I have paid" you are not allowed to cancel the order because if you have made the payment and you want to cancel the order, in some cases the seller may be unwilling to refund your money.
Do not click the “I have paid” button when the payment is not yet made or completed. If you tap on/click the “I have paid” button when the payment is not yet made or completed, your Account may be suspended.
If you placed buy orders below or higher than the market price, and we couldn't find a match for your order then after the order’s time limit is exceeded it will be automatically cancelled by the system.
Sell orders:
You are not allowed to cancel a sell order after it was published. The moment you put a sell order, we will match your order with potential buyers. So if you cancel the order and a buyer made the payment the order will be moved to dispute. So to avoid this, you are not allowed to cancel a sell order after it was published.
If you placed sell orders below or higher than the market price, and we couldn't find a match for your order then after the order’s time limit is exceeded it will be automatically cancelled by the system.
Buy orders:
You can cancel your buy orders before you mark it as paid. After you have tapped "I have paid" you are not allowed to cancel the order because if you have made the payment and you want to cancel the order, in some cases the seller may be unwilling to refund your money.
Do not click the “I have paid” button when the payment is not yet made or completed. If you tap on/click the “I have paid” button when the payment is not yet made or completed, your Account may be suspended.
If you placed buy orders below or higher than the market price, and we couldn't find a match for your order then after the order’s time limit is exceeded it will be automatically cancelled by the system.
Sell orders:
You are not allowed to cancel a sell order after it was published. The moment you put a sell order, we will match your order with potential buyers. So if you cancel the order and a buyer made the payment the order will be moved to dispute. So to avoid this, you are not allowed to cancel a sell order after it was published.
If you placed sell orders below or higher than the market price, and we couldn't find a match for your order then after the order’s time limit is exceeded it will be automatically cancelled by the system.