Why I didn't see my old balance?
I couldn't find my coins
Hello, We are very sorry for your inconvenience. Please read carefully to learn how to switch to the new Hola Wallet;
After your account has been approved; Your existing balance will be added to your new wallet.
@ADMIN after full KYC verification my tokens updated only 1 coin , missed 11 Hola coins, Could you clarify?
I also didn't get my old
Possibly it will be on the staked wallet. Hola didn't unlock all our balances. some are locked. So check your staked wallet, if not write to support at email@example.com. The good news is we can earn daily rewards on the staked coins.
They can't provide you with sensitive personal account information here.
Sorry, didn't available in my stacked wallet also
We are very sorry for your inconvenience. In order to help you out more efficiently, please send us an email to firstname.lastname@example.org with your screenshots if relevant, and we will do everything to solve your issue asap. Thank you for your understanding.